Check-in Online

The question regarding the protection of your personal data is a priority for us. Below we describe who we are, to what purposes we may use your personal data, how we handle it, with whom we share it and for how long we keep it in our database, as well as ways to get in touch with us and of exercising your rights.

Who are we? Your personal data will be handled by Casas Algarve, VAT Identification Number 515203459, Data Controller of your personal data within the meaning of the General Data Protection Regulation (henceforth described as GDPR). Why do we handle your personal data?

Your personal data may be collected and handled for the following purposes:
a) To fulfill the legal obligations to which we are bind, namely to provide your personal data to the Foreign and Border Services and Billing (SEF).
b) Performance of the contractual or pre-contractual relationship, namely for the management of the check-in and checkout of guests, rental management, communication management, guest management, personal data processing for the payment of other services and for the provision of complementary services to the stay, such as cleaning and transfers.
c) E-mail contacts consisting of information, promotions and other marketing communication.
d) Statistical treatment of personal data.
To what end do we handle your personal data?
The handling of your personal data will be carried out on the grounds of the execution of the Contract for the Provision of Accommodation Services and in the strict fulfillment of the legal obligations that are imposed to us, namely by legislation regarding the Entering, Staying and Exiting of Foreigners within the National Territory and in terms of fiscal legislation (article 6.º n.º 1 item b) e c) of the GDRP).
Furthermore, the lawfulness of the handling of personal data collected for the purposes stated on line c) of the previous item are based on the consent given by you for its respective handling (article 6.º n.º 1 item a) of the GDRP).
For the purposes stated on item d) of the previous item, we will proceed with the handling of personal data under lawful grounds, in accordance with article 6.º n.º 1 item f) of the GDRP.

How will we proceed to collect your personal data?
The collection of your personal data may be done directly (i.e., with you, as guest) or indirectly (i.e., through partners or third parties).
The collection of your personal data, may, for example, be done through the following channels: by e-mail, in person, by an accommodation bulletin sent by us or through any of the several platforms under which the guest makes his/her booking.

How long will we keep your personal data?
Without prejudice to legal provisions, regulatory or judicial grounds that state otherwise, your collected personal data will only be kept for the minimum period deemed as necessary for the purposes that were the subject to its collecting, or its subsequent treatment. To whom may we transmit your personal data?

We may have to share your personal data with other parties at some point in time, such as:
a) Organizations and/or companies affiliated to us, as long as they share a similar policy to our own in regards to the protection of personal data.
b) Public entities to whom we are legally obliged to provide information, namely the Foreign and Border Services (SEF) and the DGCI – General Direction of Taxes.
c) Subcontractors that provide services related to your personal data, under the effigy of a subcontract and with the sole purpose of providing us with technical assistance, in which are included, but not limited to, website hosting providers, email and marketing services suppliers, cloud billing software suppliers and rental management.
d) The legal authorities to whom we are legally bind in terms of providing information in the course of judicial processes or in the detection of technical problems/issues and/or of safety, such as the competent Legal Entities or Control Authorities.

Will my personal data be disclosed to countries outside of the European Union?
Your personal data will not be disclosed to any entity established outside of the European Union.
Exceptionally and under certain conditions, we may disclose your personal data to countries outside of the European Union, in accordance with the applicable legislation, for the purpose of data storing, technical subcontracting of handling, back-up and recovery of stored personal data.
Nevertheless, we assure you that we will not disclose your personal data to countries that do not meet an adequate protection level, in accordance with the terms stated in the GDRP.
What are your rights?
Under the terms of the GDRP, you may ask, at any moment, access to your personal data, its correction or deletion, limit the handling to be performed, as well as exercise the right to oppose and the right to personal data portability.
If the requests presented are undoubtedly unfounded or excessive, namely due to its repetitive character, we may (i) demand the payment of a reasonable fee, given the administrative costs associated with the providing of information or communications, as well as of the prosecution of the actions requested, or (ii) refuse to proceed with the request.
In regards to the handling of personal data, when it proves to be legitimized in the consent given to us by you, you have the right to withdraw the consent, without harm that by doing so you may be compromising the lawfulness of the handling that was done on the grounds of the previous consent, nor the future handling of the same personal data on the grounds of another legal base, such as the case of the fulfilling of a contractual or legal obligation.
Furthermore, you have the right to submit a complaint with the National Committee for the Protection of Data.

Information Security and Confidentiality
We are committed to keep your personal data secure, and to that end we apply rigorous technical and organizational measures to assure a safety level in line with the risk that we assume by keeping in file your personal data.
Nevertheless, data transmission via internet is not completely safe, and we cannot therefore guarantee the absolute safety of the information transmitted, namely through the usage of public networks.
We respect the confidentiality of your information, and as such, we do not sell, distribute or in any way make available for commercial ends your information to a third party.
Against the above, we are therefore committed in maintaining your information confidential, in accordance with our Privacy Policy and the applicable legislation.
Questions and Exercise of Rights
Should any question persist in regards to the handling of your personal data, or you wish to exercise your rights, do not hesitate to contact us:

Email: [email protected]
Contact number: +351 966 470 384